Rotana Al Ain Hotel

P O Box 1210, Sheikh Zayed Road, Al Ain, United Arab Emirates, 1210  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Rotana Al Ain Hotel

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Badminton

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

Jacuzzi

Overview

Al Ain Rotana is a luxury five-star hotel, situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style.

Al Ain Rotana offers suites, rooms, poolside chalets and villas. All room types have air conditioning, satellite TV, designer toiletries, private bathroom, desk and wireless high-speed internet access.

The hotel offers a variety of dining options. At Min Zaman guests can enjoy traditional Lebanese cuisine and performances by belly dancers. Trader Vic's is a French Polynesian restaurant with South Sea décor and Mai Tai Bar, a classic lounge bar that features cocktails and live music.

Bodylines Leisure and Fitness Club features a fully equipped gymnasium with cardiovascular and weight training facilities, changing rooms, swimming pool, steam room, sauna, Jacuzzi, massage rooms and squash courts. Choose from various fitness activities being held at the Bodylines Fitness Studio such as yoga, belly dancing, kick boxing, Pilates and Zumba.

Al Ain Rotana offers excellent conference and banqueting facilities and a 24-hour business centre, including intricate lighting, high-end acoustics and the latest audiovisual equipment.

Year renovated:   2007.  Number of rooms:   242.

Rooms

Discover unmatched luxury in any of hotel 198 elegant suites, rooms, poolside chalets and villas. Hotel luxurious accommodation choices come with facilities and services that will leave guests truly relaxed. The hotel's 198 rooms and suites with art Deco touches throughout the hotel are elegantly appointed yet offer an extensive array of modern amenities.

Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with handheld showerheads, bathrobes, slippers, and makeup/shaving mirrors.

In-room wired and wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and fax machines, as well as direct-dial phones with voice mail. Additionally, rooms include safes and complimentary newspapers. In-room massages, irons/ironing boards, and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.

One child under 11 years stays free of charge when using existing beds.

Up to two children under two years stay free of charge for cots.

Up to two older children or adults are charged 100 percent of the room stay per night per person for extra beds.

Maximum capacity of extra beds/baby cots in a room is two.

Dining options

Zest - enjoy a healthy serving of breakfast, lunch and dinner in new and exciting all day dining restaurant, Zest. Sample a wide selection of International cuisine prepared right in front of you in any of the four live cooking stations available.

Trader Vic’s - welcome to the world renowned Trader Vic's restaurant and enjoy a taste of legendary cuisine and signature cocktails in an exotic atmosphere. With the Polynesian style and décor the restaurant centres around its unique Chinese oven, dating back to the Han Dynasty. A larger cocktail area leading in to the dining room will greet guests, with the familiar woodcarvings and aquariums playing a major role in creating just the right ambience. Friendly and roomy, the Mai Tai bar is an ideal place to sit and chat while sipping on one of the house specialty cocktails

Min Zaman - the authentic Lebanese restaurant situated on the ground floor of the Al Ain Rotana Hotel. Min Zaman, as the name suggests, takes guests back to the tradition and heritage of Lebanon. The relaxed and authentic Lebanese atmosphere is coupled with delicious Lebanese cuisine. From the big variety of hot and cold Mezzas and succulent grilled specialties, guests have a menu with a wide selection to choose from. No Lebanese meal is complete without enjoying one of the exotic flavored “shishas” whilst being entertained by the singing, entertainment show and of course the world famous belly dancing.

Moodz - the most classic and elegant lounge bar in town; wind down your day with friends and associates by listening to the best tunes from hotel resident DJ while sipping exclusive Moodz cocktails.

Atrium Café - an ideal location to enjoy a selection of tea and coffee with wide range of light snacks, homemade cakes and pastries. Situated in the Main Lobby area of the hotel.

Aquaris - imagine yourself among luxuriant greenery and a translucent aquamarine pool in the midst of the sultry laid-back rhythms of the Pacific Islands. In Aquarius, we capture the essence of the tropics with swaying music, vibrantly exotic cocktails and delicious tidbits. Quite simply, a refreshing taste of true paradise.

Room service available 24 hours.

The hotel offers a buffet breakfast at the price of AED 84 per person per night. 

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Facilities

General

  • Free Wi-Fi in public areas
  • Free parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private parking is possible on site.

Sports & Fitness

  • Outdoor tennis court
  • Fitness center
  • Badminton
  • Squash

Services

  • Airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area

Leisure facilities

  • Outdoor swimming pool
  • Night club
  • Entertainment
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • City view
  • Pool view
  • Park view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Mirror

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  12 pm

Check-Out

  • until  2 pm

Children and extra beds

  • One child under the age of 13 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 2. 

How to reach hotel

hotel Rotana Al Ain Hotel Al Ain location
Show big map »

Hotel Address:

P O Box 1210, Sheikh Zayed Road, Al Ain, United Arab Emirates, 1210

Get directions
City Center
  • Al Ain
    4300 ft
Airports
  • Al Ain (AAN)
    9.3 mi
  • Al Maktoum (DWC)
    60.0 mi
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  2 pm
  • Year renovated:
    2007
  • Number of rooms:
    242

Hotel Awards

UAEHOTEL AWARDSHighly RecommendedAl AinRotana Al Ain

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Arab Emirates

Use Badge

Rooms and availability

Discover unmatched luxury in any of hotel 198 elegant suites, rooms, poolside chalets and villas. Hotel luxurious accommodation choices come with facilities and services that will leave guests truly relaxed. The hotel's 198 rooms and suites with art Deco touches throughout the hotel are elegantly appointed yet offer an extensive array of modern amenities.

Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with handheld showerheads, bathrobes, slippers, and makeup/shaving mirrors.

In-room wired and wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and fax machines, as well as direct-dial phones with voice mail. Additionally, rooms include safes and complimentary newspapers. In-room massages, irons/ironing boards, and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.

One child under 11 years stays free of charge when using existing beds.

Up to two children under two years stay free of charge for cots.

Up to two older children or adults are charged 100 percent of the room stay per night per person for extra beds.

Maximum capacity of extra beds/baby cots in a room is two.

Rotana Al Ain Premium Twin RoomRotana Al Ain Premium Twin RoomRotana Al Ain Premium Twin Room
Premium Twin Room
Bed type: 2 Single beds or King Size bed or Twin beds
Size: 435 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Extra spacious room with luxury bedding and a private balcony with views of the oasis, pool, or Al Jahli Park. This room features free Wi-Fi, rich wood coffee coloured furniture.

Room facilities
    Rotana Al Ain Premium One-Bedroom Suite Premium SuiteRotana Al Ain Premium One-Bedroom Suite Premium SuiteRotana Al Ain Premium One-Bedroom Suite JacuzziRotana Al Ain Premium One-Bedroom Suite
    Premium One-Bedroom Suite
    Bed type: King Size bed or Double Bed or 2 Single beds
    Size: 970 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Premium 1 Bedroom Suite

    Room facilities
      Rotana Al Ain Premium One-Bedroom Wing Suite Hotel informationRotana Al Ain Premium One-Bedroom Wing Suite Hotel informationRotana Al Ain Premium One-Bedroom Wing Suite
      Premium One-Bedroom Wing Suite
      Bed type: 1 Single bed
      Size: 970 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Spacious one bedroom suite with a master bedroom and separate living room. The suite also has floor-to-ceiling windows and a balcony. Located in the Wadi wing and a private balcony with 3 views to choose from; pool view, city view and mountain view.

      Room facilities
        Rotana Al Ain Classic Twin RoomRotana Al Ain Classic Twin RoomRotana Al Ain Classic Twin RoomRotana Al Ain Classic Twin Room Photo album
        Classic Twin Room
        Bed type: 2 Single beds or Double Bed or Double or Twin beds
        Size: 1295 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        DOUBLE CLASSIC

        Room facilities
          Rotana Al Ain Classic Wing Twin RoomRotana Al Ain Classic Wing Twin RoomRotana Al Ain Classic Wing Twin Room
          Classic Wing Twin Room
          Bed type: 2 Single beds or King Size bed
          Size: 400 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          In the Oasis Wing, this air-conditioned room features a private balcony overlooking the city or pool view.

          Room facilities
            Rotana Al Ain Two-Bedroom Double RoomRotana Al Ain Two-Bedroom Double RoomRotana Al Ain Two-Bedroom Double Room
            Two-Bedroom Double Room
            Bed type: Double Bed or 1 Single bed
            Size: 1510 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information

            Chalets Two Bedroom

            Room facilities
              Rotana Al Ain StudioRotana Al Ain StudioRotana Al Ain StudioRotana Al Ain Studio
              Studio
              Bed type: King Size bed or 1 Super-King Size bed or Double Bed
              Size: 550 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              Falaj Studio

              Room facilities
                Rotana Al Ain Wing StudioRotana Al Ain Wing StudioRotana Al Ain Wing Studio
                Wing Studio
                Bed type: King Size bed
                Size: 550 sq. feet
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Shower
                • — Less information+ More information

                This studio is in the new Falaj wing. It includes a one king bed, separate shower and bathtub, a 40 inch LCD TV, work desk, washing machine and microwave.

                Room facilities
                  Rotana Al Ain ChaletRotana Al Ain ChaletRotana Al Ain Chalet
                  Chalet
                  Bed type: King Size bed or King and Single or Double Bed
                  Size: 1295 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information

                  Classic Chalet, 1 Bedroom

                  Room facilities
                    Rotana Al Ain Two-Bedroom ChaletRotana Al Ain Two-Bedroom ChaletRotana Al Ain Two-Bedroom Chalet
                    Two-Bedroom Chalet
                    Bed type: King Size bed or King and 2 Single or Double Bed
                    Size: 1615 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information

                    Classic Chalet, 2 Bedrooms

                    Room facilities
                      Rotana Al Ain Three-Bedroom Chalet Pool View
                      Three-Bedroom Chalet
                      Bed type: Double Bed or 1 Single bed
                      Size: 2230 sq. feet
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
                      • — Less information+ More information

                      Three Bedroom Falaj Chalet

                      Room facilities
                        Rotana Al Ain Two-Bedroom VillaRotana Al Ain Two-Bedroom VillaRotana Al Ain Two-Bedroom VillaRotana Al Ain Two-Bedroom Villa
                        Two-Bedroom Villa
                        Bed type: King Size bed or 1 King and 2 Queen beds or 1 Super-King Size bed and 2 Single beds
                        Size: 1510 sq. feet
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        • Shower
                        • — Less information+ More information

                        Villa, 2 Bedrooms

                        Room facilities
                          Three-Bedroom Villa
                          Size: 1615 sq. feet
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          • Shower
                          • — Less information+ More information
                          Room facilities
                            Rotana Al Ain One-Bedroom SuiteRotana Al Ain One-Bedroom Suite Photo albumRotana Al Ain One-Bedroom SuiteRotana Al Ain One-Bedroom Suite
                            One-Bedroom Suite
                            Bed type: King Size bed or 1 Super-King Size bed or Double Bed
                            Size: 1135 sq. feet
                            Check Prices
                            • Free Wi-Fi
                            • Air conditioning
                            • Private bathroom
                            • — Less information+ More information

                            Suite, 1 Bedroom

                            Room facilities
                              Rotana Al Ain Classic One-Bedroom Wing SuiteRotana Al Ain Classic One-Bedroom Wing SuiteRotana Al Ain Classic One-Bedroom Wing Suite
                              Classic One-Bedroom Wing Suite
                              Bed type: King Size bed
                              Size: 950 sq. feet
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
                              • Shower
                              • — Less information+ More information

                              Located in the Oasis Wing, this large suite features master bedroom with king bed, separate living room and private balcony. This room comes with a balcony with a city or pool view.

                              Room facilities
                                One-Bedroom Apartment
                                Bed type: Double Bed or 1 Single bed
                                Check Prices
                                • Free Wi-Fi
                                • Air conditioning
                                — Less information+ More information

                                Chalets 1 Bedroom Apartment

                                Room facilities
                                  Two-Bedroom Apartment
                                  Bed type: Double Bed or 1 Single bed
                                  Check Prices
                                  • Free Wi-Fi
                                  • Air conditioning
                                  — Less information+ More information

                                  Chalets 2 Bedroom Apartment

                                  Room facilities
                                    Three-Bedroom Apartment
                                    Bed type: Double Bed or 1 Single bed
                                    Check Prices
                                    • Free Wi-Fi
                                    • Air conditioning
                                    — Less information+ More information

                                    Falaj Chalet 3 Bedroom Apartment

                                    Room facilities
                                      Rotana Al Ain Master One-Bedroom Wing Suite Photo albumRotana Al Ain Master One-Bedroom Wing SuiteRotana Al Ain Master One-Bedroom Wing Suite
                                      Master One-Bedroom Wing Suite
                                      Bed type: 1 Single bed
                                      Size: 1135 sq. feet
                                      Check Prices
                                      • Free Wi-Fi
                                      • Air conditioning
                                      • Shower
                                      • — Less information+ More information

                                      This one-bedroom suite features a modern design and is in the new Falaj wing. A master bedroom , a living room with dining area, microwave , fridge, a 40-inch LCD TV and work desk. Each includes its own private garden or balcony with pool view.

                                      Room facilities
                                        Rotana Al Ain Deluxe One-Bedroom Suite Photo albumRotana Al Ain Deluxe One-Bedroom SuiteRotana Al Ain Deluxe One-Bedroom Suite
                                        Deluxe One-Bedroom Suite
                                        Size: 1135 sq. feet
                                        Check Prices
                                        • Free Wi-Fi
                                        • Air conditioning
                                        • Shower
                                        • — Less information+ More information
                                        Room facilities
                                          Rotana Al Ain Spacious One-Bedroom Chalet Hotel informationRotana Al Ain Spacious One-Bedroom ChaletRotana Al Ain Spacious One-Bedroom Chalet
                                          Spacious One-Bedroom Chalet
                                          Bed type: King Size bed
                                          Size: 1295 sq. feet
                                          Check Prices
                                          • Air conditioning
                                          • Shower
                                          — Less information+ More information

                                          Spacious chalet with one king bed and a private terrace offering direct access to the garden and pool. There is a separate living room and dining area. Private parking is also available.

                                          Room facilities
                                            Rotana Al Ain Spacious Two-Bedroom Chalet Hotel informationRotana Al Ain Spacious Two-Bedroom ChaletRotana Al Ain Spacious Two-Bedroom Chalet
                                            Spacious Two-Bedroom Chalet
                                            Bed type: 1 Single bed
                                            Size: 1510 sq. feet
                                            Check Prices
                                            • Air conditioning
                                            • Shower
                                            — Less information+ More information

                                            Spacious chalet with 2 bedrooms and a private terrace offering direct access to the garden and pool. There is a separate living room and dining area. Private parking is also available.

                                            Room facilities
                                              Luxury Two-Bedroom Villa
                                              Bed type: Double Bed or 1 Single bed
                                              Check Prices
                                              • Free Wi-Fi
                                              • Air conditioning
                                              — Less information+ More information

                                              Luxury 2 Bedroom Villa

                                              Room facilities

                                                How to reach hotel

                                                hotel Rotana Al Ain Hotel Al Ain location
                                                Show big map »

                                                Hotel Address:

                                                P O Box 1210, Sheikh Zayed Road, Al Ain, United Arab Emirates, 1210

                                                Get directions
                                                City Center
                                                • Al Ain
                                                  4300 ft
                                                Airports
                                                • Al Ain (AAN)
                                                  9.3 mi
                                                • Al Maktoum (DWC)
                                                  60.0 mi
                                                Hotel information
                                                • Check-In:
                                                  from  12 pm
                                                • Check-Out:
                                                  until  2 pm
                                                • Year renovated:
                                                  2007
                                                • Number of rooms:
                                                  242

                                                Hotel Awards

                                                UAEHOTEL AWARDSHighly RecommendedAl AinRotana Al Ain

                                                According to guest reviews, the hotel has been rated as
                                                Best Luxury Hotels in United Arab Emirates

                                                Use Badge

                                                Rotana Al Ain Location

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                                                • Current hotel
                                                • Hotels nearby
                                                • Other hotels
                                                • Airports
                                                • Underground stations
                                                • Train stations
                                                • Parks
                                                • Tourist attractions
                                                • Museums
                                                • Convention centers
                                                • Stadiums
                                                • Food and meals
                                                • General

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                                                Route Planner
                                                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                                What's nearby

                                                Tourist attractions

                                                • Al Ain Zoo - 2.7 mi

                                                Popular areas

                                                • City Center - 4000 ft

                                                Places of interest

                                                • Al Ain Oasis - 1.2 mi

                                                Shopping areas

                                                • Al Ain Mall - 2.1 mi

                                                Museums

                                                • Palace Museum - 4000 ft

                                                Local Attractions

                                                • Al Ain National Museum - 1.6 mi
                                                  Box 15715, Al Ain
                                                • Al Ain Oasis - 5.5 mi
                                                  Al AinUnited Arab Emirates
                                                • Hili Fun City - 6.2 mi
                                                  Al Ain-Dubai Road (E 66 Road), Al Ain
                                                • Al Ain Wildlife Park & Resort - 2.8 mi
                                                  Al AinUnited Arab Emirates
                                                • Sheikh Zayed Palace Museum - 5.5 mi
                                                  Palace, Al Ain

                                                Getting there.

                                                The preferred airport for Al Ain Rotana - Al Ain is Abu Dhabi (AUH-Abu Dhabi Intl.) - 114km.

                                                Guests can rent a car in the hotel.

                                                Shuttle service from and/or to the airport is available.

                                                Al Ain hotel has free parking.

                                                Hotel information
                                                • Check-In:
                                                  from  12 pm
                                                • Check-Out:
                                                  until  2 pm
                                                • Year renovated:
                                                  2007
                                                • Number of rooms:
                                                  242

                                                Hotel Awards

                                                UAEHOTEL AWARDSHighly RecommendedAl AinRotana Al Ain

                                                According to guest reviews, the hotel has been rated as
                                                Best Luxury Hotels in United Arab Emirates

                                                Use Badge

                                                Rotana Al Ain Reviews

                                                Guest reviews are submitted by our customers after their stay at Rotana Al Ain

                                                Average guest rating

                                                7.8out of 10
                                                Excellent
                                                Based on 269 reviews

                                                Rating by category:

                                                Rooms
                                                10.0
                                                Value
                                                8.0
                                                Service
                                                8.0
                                                Dining
                                                10.0

                                                Individual guest reviews

                                                • Single
                                                  8.8

                                                  I've stayed long-term at several hotels in Al Ain, and find the Rotana to be the best - very good facilities and helpful staff. I can't think of anything that I didn't like.

                                                  You pay a high premium for such quality.

                                                • Family with children
                                                  9.2

                                                  The hotel staff were very helpful and hospitable. When I reached the hotel they couldn't find my reservation because Booked.net did not inform them for some odd reason. I was getting upset but the staff sorted us out and gave an upgrade at the same price. The hotel had a beautiful pool which my kids loved. Every thing was perfect for our holiday.

                                                • Older travelers
                                                  10.0

                                                  Welcoming attentive front door staff Range of restaurants

                                                  The checking in process

                                                • Couple
                                                  6.2

                                                  comfortable room, big balcony which we can enjoy the nice view of garden and jebel hafeet.ice cream in the buffet restaurent is very nice.

                                                  garden and swimming pool is relatively small,few entertainment facilities.

                                                • Family with children
                                                  6.2

                                                  The suite is so big.. I stayed in it because it is the only 5 star hotel in Al Ain

                                                  Its expensive hotel and doesnt worth that much at all !! some items is broken inside the room like the window , and also you can hear peaple and there noise from outside the room .. also this hotel looks old comparing to other hotels I recently visited, the tv is small and the decoration is old !! they have to remodel the rooms.. There is no facilities in the hotel ..

                                                • Older travelers
                                                  9.2

                                                  Great hotel with fantastic service and staff

                                                  The prices of minibar and snacks were so over priced. I refuse to be insulted like that!

                                                • Family with children
                                                  9.2

                                                  Trader Vics is the best restaurant in Al Ain. As returning guests the staff remembered us and made us feel extra special. The Resident gm - Mr s Kohn can be spotted on a regular basis dashing around the hotel ensuring attention to detail is perfect. Room Service also makes the best steak sandwich.

                                                • Single
                                                  7.4

                                                  Convenient location close to the centre of town yet in a quiet location. Very clean and comfortable, a local icon so colleagues had no trouble finding the place for meeting.

                                                  Staff need more training. Reception and front of house perhaps need more experience. They are a little to over the top with the gushing welcome and politeness but then fail to do their jobs quickly and efficiently. Housekeeping staff were the exception - great job every day and excellent attention to detail.

                                                • Family with children
                                                  6.6

                                                  Nice rooms

                                                  The check in was extremely slow, it took more than an hour to get the room

                                                • Family with children
                                                  5.0

                                                  The facilities are clean. Few good staff understood the concept of "Customer Delight" and "Customer comes first".

                                                  The Management is very poor and lack basic ability to deal with customer's inquiry. The duty manager at the night of 6th of January showed unprecedented negligence in dealing with an ‘angry’ customer to the extent that he did not even try to talk again to the guest the next day – although we were in the hotel in the 6th and 7th. The hotel operates a night club that keeps playing loud music all through the night and until 3am. The music and noise is easily heard in the guests’ rooms. Our room was on the second level “216” and overlooking the pool. There was a complete disconnect between the staff especially handing over between shifts. The house keeping staff got me 2 extra beds in the afternoon of Jan 6th – after I asked for it – and at 2130 hours I received a call from the housekeeping mentioning that they are ready at my room door with the “2 extra beds” that they claimed I requested. I asked for the beds once and did a follow up call couple of hours later when I experienced delay in receiving the beds before finally I had got them; yet it is apparent that at time of the shift changing the staff had no communication with their colleagues from the earlier shift and it is obvious also that they had no log even to look at and find out that the beds were already delivered. I can go on to fill a 60 pager “Mystery Shopper” report providing you with numerous glitches and improvement opportunity, however the point to make is: Al Ain Rotana needs a closer attention from Management to safeguard their name and reputation and to really merit their so called “5 Stars” hotel!!! Regards,

                                                • Group of friends
                                                  9.6

                                                  friendly staff, excellent breakfast, nice swimmingpool, bar, rich, "arabic" design, fantastic location, view from the window, free valet parking, good price

                                                  hairdryer hidden in the drawer - I found it too late, there is a little sign on the desk only! Be carefull!

                                                • Family with children
                                                  6.2

                                                  Location

                                                  We stayed @ the rooms 163&164 we couldn't sleep and rest for the night because of the noise coming from the lebanese restaurant we stay awake all night. I think the accoustic of the hotel is very poor.

                                                • Group of friends
                                                  10.0

                                                  The staff friendliness and food variety

                                                  Rooms accessible for person in wheelchair were not accessible

                                                • Couple
                                                  9.6

                                                  The check in and out were done fast The new building was very quite and romantice

                                                  There was a noice in our room near the swimming pool (music, people voice,...)

                                                • Family with children
                                                  10.0

                                                  Al Ain Rotana has its own peaceful elegant style. Receptionist Hani is a leading example to follow on how to turn guests into best friends in the first minute.Staff around all services are courteous and well trained.Night entertainments are pleasurable.

                                                How to reach hotel

                                                hotel Rotana Al Ain Hotel Al Ain location
                                                Show big map »

                                                Hotel Address:

                                                P O Box 1210, Sheikh Zayed Road, Al Ain, United Arab Emirates, 1210

                                                Get directions
                                                City Center
                                                • Al Ain
                                                  4300 ft
                                                Airports
                                                • Al Ain (AAN)
                                                  9.3 mi
                                                • Al Maktoum (DWC)
                                                  60.0 mi
                                                Hotel information
                                                • Check-In:
                                                  from  12 pm
                                                • Check-Out:
                                                  until  2 pm
                                                • Year renovated:
                                                  2007
                                                • Number of rooms:
                                                  242

                                                Hotel Awards

                                                UAEHOTEL AWARDSHighly RecommendedAl AinRotana Al Ain

                                                According to guest reviews, the hotel has been rated as
                                                Best Luxury Hotels in United Arab Emirates

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